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Privacy Policy

​Last updated: 30 October 2026

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1. Your Privacy

At KORA Coaching, your privacy and trust are important to us. We are committed to handling your personal information responsibly and keeping it secure.

This policy explains how we collect, use and protect your information when you visit our website, enquire about our services or participate in coaching.

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2. Information We Collect

Depending on your interaction with KORA Coaching, we may collect:

  • Personal details, such as your name, email address and phone number.

  • Health and lifestyle information, including medical history, medications, nutrition habits, exercise, sleep and wellbeing goals.

  • Booking, payment and communication records.

  • Website usage and technical information, including cookies.

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3. How We Use Your Information

We use your information to:

  • Respond to enquiries and manage bookings.

  • Understand your individual needs and coaching goals.

  • Provide personalised nutrition, exercise and lifestyle support.

  • Monitor progress and communicate with you.

  • Process payments and manage our services.

  • Meet legal and administrative obligations.

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4. Health Information

As holistic health coaching involves personal wellbeing, you may choose to share information about your health, medical history and lifestyle.

This information is treated as sensitive personal data and handled with additional care. We collect and use it only where we have an appropriate legal basis and condition under UK data protection legislation.

Your information is used to support your coaching experience and is not sold or shared for unrelated purposes.

KORA Coaching does not replace medical advice, diagnosis or treatment.

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5. How We Store and Share Information

We use trusted digital platforms to manage our business and client information, including Wix, Google Drive, Google Forms, email, WhatsApp and coaching software.

We do not sell, rent or trade your personal information. Relevant information may be shared with service providers where necessary to operate our business.

We take reasonable steps to protect your information against unauthorised access, loss or misuse.

Some providers may process information outside the UK. Where required, appropriate safeguards will be used.

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6. Marketing and Cookies

We may introduce newsletters, wellbeing updates and information about KORA Coaching services in the future. Marketing communications will only be sent where we have the appropriate permission or legal basis. You can unsubscribe at any time.

Our website may use cookies to improve functionality and understand website usage. Where required, we will request consent before using non-essential cookies.

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7. How Long We Keep Your Information

We retain personal information only for as long as necessary for coaching, business administration and legal requirements. Information that is no longer needed will be securely deleted or anonymised where appropriate.

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8. Your Rights

Under UK data protection legislation, you may have the right to:

  • Access your personal information.

  • Request corrections or deletion.

  • Restrict or object to certain processing.

  • Withdraw consent where applicable.

  • Request a copy of your information where applicable.

To exercise these rights or ask questions about your privacy, please contact us.

You can also raise concerns with the Information Commissioner's Office (ICO) at https://ico.org.uk/.

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9. Contact

For any questions about this Privacy Policy or how your information is handled, please contact:

KORA Coaching

Email: korahealthcoaching@gmail.com

Business owner and data controller: Naomi Lloyd-Jones

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